Session 16: Linkages between Manufacturing and Services 2

26.09.08, 11.30 – 13.00
Chair: Grete Rusten, University of Bergen, Norway
Title Authors Institution
Place-Based Reputational Capital and the Production of High-Value Added Consumer Products: Copying, Trade Description Acts and Intellectual Property Rights John Bryson, Michael Taylor University of Birmingham, United Kingdom
The Transformation towards a Solution Based Business – Empirical Results and Framework for Innovation and Operational Excellence in Industrial Services Gerhard Gudergan FIR an der RWTH Aachen, Germany
Evaluating Freight Transport Sustainability: a Service Trajectory Approach Antje Burmeister, Corinne Blanquart INRETS-SPLOT, France
Externalisation des Services Support – Vecteur de Transformation des Organisations – le Cas des Services Généraux et des Systèmes d\’Information (Outsourcing Support Services and Organization Transformation: the Case of Facility Management and Information Systems) Claudie Meyer, Antoine Laine Université Paris-Est, Marne-la-Vallée, France