Session 19: Human Resource Management

26.09.08, 11.30 – 13.00
Chair: William B. Beyers, University of Washington, USA
Title Authors Institution
Transformational Leadership and Service Innovation Detailed information on authors and institutions
Leadership Styles and Team Maturity in Health Care Detailed information on authors and institutions
La Créativité et le Talent du Personnel en Contact dans la Production des Services Chtioui Nouha, Laurent Bourdeau Université Laval, Canada
Creating and Monitoring Incentive Systems in Product-Service Systems: a Finance Plan Based Approach Jörg Becker, Ralf Knackstedt, Martin Matzner, Jens Pöppelbuß Universität Münster, Germany