Session 3: Services in Manufacturing Companies

25.09.08, 11.30 – 13.00
Chair: Walter Ganz, Fraunhofer IAO, Germany
Title Authors Institution
Understanding the Product to Service Logic Transition from the Perspective of Manufacturing Companies Detailed information on authors and institutions
Requirements in the Development of Hybrid Industrial Service Systems – an Exploration in the Field of Remote Services Detailed information on authors and institutions
Linking customer value drivers to product and service strategy configurations in product-manufacturing companies Thomas Fischer, Heiko Gebauer, Elgar Fleisch University of St. Gallen, Switzerland
Company Example: Customized Design of Product-Service-Systems in the Machinery Industry Detailed information on authors and institutions